Ernest Nance, Jr.
2721 Autumn View Dr. * Lawrenceville, Ga 30044 * 678-457-5900 * enancejr@bellsouth.net
Education:
University of Maryland University College, Adelphi, Md
Bachelor of Science, Computer and Information Science
Minor: Computer Studies
Microsoft Certified Professional 2000, 2004
Skills and Experience:
Working knowledge of: Windows Server 2003, 2000, NT 4.0, Windows 95/98/NT/2000/XP, UNIX, Macintosh, Microsoft SQL Server, Microsoft Access, MS Office, Lotus Notes, Microsoft Project, Exchange Server 2003, Citrix MetaFrame, Microsoft Terminal Server, Seagate Crystal Reports, Oracle 8i Enterprise Edition, Visio, ARCserve, Veritas Backup Exec, Symantec Norton Antivirus Corporate Edition, Symantec Endpoint, McAfee, Netview, Cisco Network Assistant, Anger IP Scanner, Deksi, Microsoft Network Monitor, Network View, The Dude, VNC, Nortel Business Communication Manager, VMware, and PcAnywhere.
More than seven years experience with LANs/WANs installs, testing, analysis, troubleshooting, configuring, Active Directory, Group Policy Objects (GPO’s), Routers, Switches, Hubs, Modems, VPNs, Remote Access, Firewall Protection, Anti-virus Protection, Voice Over Internet Protocol (VOIP).
16 years experience assembling, installing, configuring, and troubleshooting Apple and IBM compatible personal computers, workstations, servers, hardware and software.
One year experience with implementation, testing, designing, coding, data conversion, and maintenance of software development.
13 years experience in Configuration management, Procurement, Project Management, Management Information System, Technical writing; to include vendor specifications, maintenance plans, and operations procedures.
Work Experience:
Blackbear Antiques Inc – Ellijay, Ga
IT Systems Administrator Consultant 2008 – 2008
Project lead to design, purchase, implement a client/server network infrastructure, to include servers, firewalls configuration, routers, switches, cabling, workstations, POS configuration, RAID setup and configuration, system software, Active Directory, Security auditing, GPO’s, Site-to-Site VPN tunnel, DHCP Subscope, secondary DNS server, Business DSL, and anti-virus for retail operations.
On-going troubleshooting of hardware and network connectivity issues of routers and switches Help Desk support and System server administration.
InfoSec Integrators - Atlanta, GA
IT Security Consultant – Publix Super Market Inc., 2007 – 2008
Configures, installs, implements and manages a Central Logging Server (Lasso).
Creates, design logging and monitoring documents.
Configures Log Management appliances (LogLogic) to provide network-wide control and management of Windows event logs and Syslog events generated by network sources in compliance with Payment Card Industry (PCI) Data Security Standard (DSS) requirements.
Enables solution to provide audit trails of all activities in a credit card holder environment.
IT Security Consultant – The Home Depot 2007 – 2008
Created design logging and monitoring documents.
Configured Log Management appliances (LogLogic) to provide network-wide control and management of Windows event logs and Syslog events generated by network sources in compliance with Payment Card Industry (PCI) Data Security Standard (DSS) requirements.
Perma Fix Environmental Services Inc. – Atlanta, GA
Systems Administrator 2006 – 2007
Responsible for the management of the Information Services infrastructure for over 300 user and server systems throughout the organization at 12 work sites across the United States.
Performed installation and supported Microsoft technologies on server and user systems including Active Directory, MS Office, Outlook, Win2003 server, Win2k, XP, IIS, SQL Server, DNS, DCHP, ghost, remote administration, and MS Terminal Server.
Performed Server 2000 upgrade to Server 2003
Configured Active Directory, Active Directory Sites, and Replication.
Modified WAN to centralized Active Directory to one domain.
Setup Access Control List (ACL)
Implemented Group Policy Objects (GPO)
Managed email accounts.
Monitored LAN and WAN for performance, connectivity, security, and operation.
Received Help Desk tickets and calls for tier 2 support for hardware, software, and network connectivity issues.
Managed and maintained backup and recovery procedures.
Anti-virus implementation.
Applied Service Packs
Designed network room with proper electrical specifications and ventilation system.
Provided support with hardware systems including routers, hubs, switches, TCP/IP, Wi-Fi devices, scanners, and printers.
Managed relationships with vendors as well as provide direct support to the users at all locations.
Masterpiece Lighting – Atlanta, Ga
IT Systems Administrator Consultant 2006 – 2006
Provided Information Technology expertise with design, and implementation of the network infrastructure of Masterpiece Lighting retail company startup.
Services included server setup and software install including RAID design.
Network room design with rack and the appropriate ventilation system.
Assisted with the installation of network cables, switches, firewall, routers, network printers, WIFI, workstation install, software install, Active Directory, and Group Policy design.
Gwinnett County Public Schools Gwinnett County, Ga
Substitute Teacher 2005 – 2006
14th Street Antiques Market Place – Atlanta, Ga
IT Systems Administrator Consultant 2005 – 2005
Project lead that designed and implemented a client/server network infrastructure, to include servers, firewalls, routers, switches, cabling, workstations, POS configuration, RAID setup and configuration, system software, Active Directory, GPO’s, VPN, DHCP, DNS, WINS, Business DSL, and anti-virus for retail operations.
Provided troubleshooting of hardware and network connectivity issues of routers and switches as on-going Help Desk support and System Server administration.
Georgia Lighting – Atlanta, GA
Network Engineer 2004 – 2005
Managed LAN/WAN installation/configuration/support for a multiple site operation including all end users and remote users.
Anti-virus and Spy ware implementation.
Help desk support for all 2nd level support issues.
Proactively monitored and managed of all network equipment including PBX telephone system for capability, execution, and resolves issues.
Performed the migration from Windows NT Server to Windows 2000 Server.
Installed and configured new workstations.
Configured and managed all email accounts by means of Lotus Notes and Microsoft Exchange Server.
Configured and implemented DNS, DHCP, WINS, Group Policy Objects, ACL, Complexity password Authentication.
Created and implemented a new Disaster Backup and Recovery plan.
Rechargeable Battery Recycling Corporation - Atlanta, GA
Network Administrator 2001 – 2003
Responsible for supporting LAN/WAN technologies, email, ethernet systems, and Internet.
Performed the migration and implementation from Windows NT Server to Windows 2000 Server.
Installed and configured workstations.
Assisted in deploying Help Desk, including software selection and development of procedures.
Provided second level support to internal Help Desk to resolve user concerns with specific applications, including Windows 2000 Pro, Microsoft Office, printing, network access issue, and numerous industry specific applications.
Performed the conversion of all user PCs from Windows 98 to Windows 2000 Pro
Setup email accounts by means of Microsoft Exchange Server, and Microsoft Outlook.
Developed procedures and trained users in electronic data transfer between applications.
Managed routers and switches functioning, capacity, and diagnosis to troubleshoot issues.
Developed Disaster backup and Recovery plan.
Maintained and updated company website.
Greene Systems Consulting – Marietta, Ga
IT Systems Administrator Consultant – Interface, Inc. 2000 – 2001
Designed and presented level 2 support to Corporate Help Desk to resolve user concerns with various applications and peripherals.
Installed and configured system software, application software, and network software.
Ghosted new workstations and laptops.
Managed Backup procedures and Tape rotation.
OC Incorporated – Crystal City, VA
Systems Analyst/Programmer 1998 – 1999
Selection, configuration, installation, and troubleshooting of hardware and software procurement and implementation of anti-virus software, system software and user software.
Modified and upgraded of software and security patches.
Implemented tested, designed, coded, data conversion, database building and maintenance of software developed.
Metters Industries, Inc. – Crystal City, VA
Systems Analyst 1992 – 1998
Performed configuration, installation of hardware and software of a Windows for Workgroup network.
Help Desk first line of technical support and troubleshooting for all technical problems.
Performed user training and support for software application usage.
Made suggestions to management for improvement of Network and software upgrades.
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